What to Expect: Our Admissions Process

what to expect 1024x683 What to Expect: Our Admissions Process

Finding the right residential treatment center for your teen and your family is the catalyst for a successful journey. We are here to help you navigate.

1. Please call us

The first step towards restoration for your teen is reaching out to our Admissions department. During this phone consultation, our caring team is here to get to know your family and answer all of your questions. Whether you are just curious about what Shelterwood has to offer, or you are ready to apply, we are here to support you.

2. Submit an application

It is easy to complete your son or daughter’s application online. Our application gathers information about your family, your child’s education, previous therapy, counseling or psychological treatment and your child’s medical history. There is no fee to apply and no obligation to enroll.

3. Review your options

With your consent, our experienced team will estimate the value of benefits from your insurance provider. We’ll review our analysis with you, so you understand your coverage and treatment options.  (Shelterwood is accredited by The Joint Commission. Accreditation by The Joint Commission or a similar health-care organization is a common requirement for insurance reimbursement.) 

4. Assessment and admission

Our multi-disciplinary team reviews the application. From academics to counseling, we take your teen’s unique needs into consideration as we evaluate. You can expect your application to be reviewed within 72 hours of submission, and you will have direct contact with your admissions counselor for any questions that may arise. We are with you every step of the way.

5. Schedule an enrollment date

With the admissions decision made, the next step is establishing a time frame for arrival. You can schedule enrollment as early as 24 hours after the admissions decision is made. Once you’ve selected an enrollment date, you will bring your teen to Shelterwood at the scheduled time. If you choose to use a transportation service, plan to coordinate with the service for appointment times. Our admissions team can also advise you as you plan travel to Shelterwood.

6. Arrive at Shelterwood

Leaving home and family to enroll in a residential treatment center can bring mixed emotions for your whole family. We are here to welcome you when you arrive. We will help your teen settle in and become familiar with our campus. You will complete the intake process, with finalizing paperwork and enrollment documents as well. You will have your first family therapy session with your therapist before you leave campus. Our academic team will work directly with your teen’s school administration to facilitate credit transfer.

Call Us: (816) 399-2771

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